Privacy Policy

Here we have outlined our reasons and basic processes for handling and processing data, but if at any point you wish either to know exactly what data we hold on our records about you, or you wish to have this amended or removed in part or in its entirety, then please contact us and we will respond promptly, within 28 days. We can supply this information by email or by post, but we may need to ask you for further confirmation of your identity before any disclosure. For this and all other contact regarding your data/GDPR: This privacy policy has been deliberately and extensively compiled within the scope of the General Data Protection Regulation (GDPR) (EU) 2016/679, a regulation in EU law on data protection and privacy, hereafter referred to as ‘GDPR’. Why we may collect your personal data We may collect personal data for two reasons: For processing and fulfilling orders, tailoring bespoke orders and managing contracts (legitimate business reasons) To continue to include you in our schemes or promotions (with your consent) Personal data we may collect for processing orders we normally collect your: Title Name, Delivery address, Billing address, Email, & Telephone number. The information we learn from customers helps us personalise and continually improve your shopping experience at Elos Aquarium Uk. "We do not store credit card details nor do we share customer details with any 3rd parties. Automatic Information: We receive and store certain types of information whenever you interact with us. Like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses Elos Aquarium Uk. If you choose to disable "cookies", you will still be able to access and buy from our shop, but some of our personalised features will not be available to you.E-mail Communications: We DO NOT pass on e-mail addresses to third parties. Any e-mail sent from Elos Aquarium Uk will only be in connection with any order made, or an enquiry you may wish to make. Our website is secure (lock icon in address bar) which means we have a valid security certificate. Elos Aquarium Uk is a trading name of Advanced Aquarium Products.